Naga City Police Office, Police Station 1 INVESTIGATION SECTION

INVESTIGATION SECTION OR INVESTIGATION AND DETECTIVE MANAGEMENT (IDM) SECTION

The previous Investigation Unit has been restructured into the following Units: Detective Management Unit, Criminal Records Management & Evidence Unit, and Pre-Charge Investigation Unit. The current Investigation Section is now known as the Investigation and Detective Management Section (IDM Section). No of the type, this common functional arrangement must be present in all CPOs in highly urbanized cities or regions. The Action PCO for the administrative and logistical needs of the IM Section shall be a Police Commissioned Officer. The previous Investigation Unit has been restructured into the following Units: Detective Management Unit, Criminal Records Management & Evidence Unit, and Pre-Charge Investigation Unit. The current Investigation Section is now known as the Investigation and Detective Management Section (IDM Section). No of the type, this common functional arrangement must be present in all CPOs in highly urbanized cities or regions. The Action PCO for the administrative and logistical needs of the IM Section shall be a Police Commissioned Officer.

(1) The Crimes Against Persons Desk shall investigate and monitor the progress of cases involving crimes against persons defined under the Revised Penal Code and other related penal laws;

(2) The Crimes Against Property Desk shall investigate and monitor the progress of cases involving crimes against property defined under the Revised Penal Code and other related penal laws.

(3) The Fraud, Economic, & Cyber Crimes Desk shall investigate and monitor the progress of cases involving crimes against public interest defined under the Revised Penal Code as well as crimes defined under R.A. No. 8792 (E-Commerce Act), R.A. No. 8484 (Access Devices Regulation Act), and other related penal laws;

(4) The Women & Children's Concerns Desk shall investigate and monitor the progress of cases involving crimes against chastity and crimes against the civil status of persons defined under the Revised Penal Code as well as crimes defined under R.A. No. 7610 (Child Abuse Act), R.A. No. 7877 (Anti-Harassment Act), R.A. No. 9208 (Anti Trafficking Act), R.A. No. 9262 (Anti Violence Against Women and Their Children Act), and other related penal laws;

(5) The General Investigation Desk shall investigate and monitor the progress of cases involving crimes defined under special penal laws as well as crimes defined under local penal ordinances and other crimes defined under the Revised Penal Code not falling in the area of concern of any other desk.

The Detective Management The unit is in charge of the following tasks: identifying, locating, and tracking suspected criminals and missing persons; carrying out search warrants and arrest warrants; serving subpoenas and other court processes; completing the return of warrants; and submitting routine progress reports to the relevant RUID. It must be filled by a qualified police detective with "technical know-how" in conducting highly specialized types of operations, including but not limited to manhunt operations, profiling of criminal offenders, personnel security investigations, and special investigations of other distinct types of offenses, such as kidnapping for ransom, acts of terrorism, and drug-related cases. For each eight-hour shift, a police commissioned officer will serve as the supervising police detective. It must regularly submit a list of its investigators and detectives to the relevant RHD.

The Criminal Records Management & Evidence Unit maintains a record of all arrested suspected criminal offenders and processes them for booking, fingerprinting, photographing, medical examination, and other correctional recording procedures. It is in charge of managing, protecting, and keeping track of all seized and searched evidence. It will keep track of crime data and examine patterns in crime. It will house all arrest warrants, search warrants, subpoenas, and other court documents. Police clearances must also be received, processed, and issued by it.

The Pre-Charge Investigation Unit shall receive administrative complaints filed against PNP personnel under the disciplinary authority of the Chief of Police; conduct pre-charge investigation; recommend to the Chief of Police the conduct of summary hearing proceedings; record and monitor the conduct of these administrative investigations against the personnel assigned at the CPO; and submit periodic reports to its respective RIID.[1]

BEST PRACTICES IN COMPLYING WITH UPER:

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SUBMIT AHEAD OF TIME- The UPER has some prerequisites that must be completed within a certain amount of time. It is preferable to submit the UPER in compliance with the precise requirements in advance in order to receive the best grade.

VALIDATION OF DATA- Every year, the Naga City Police Office Station 1's IDM Section brings case folders to the regional office for validation by the DIDM validating team. This involves case folders pertaining to drug cases. They review the text for completeness and technical faults and make suggestions for what needs to be improved.

CLIENT SATISFACTION- As soon as a client enters the office, the staff ensures that they are satisfied and content when they depart. If the consumer doesn't receive exceptional service and isn't treated with respect, they won't continue to believe in your company. The worst part is that if you treated them unfairly, they might complain to you or post unfavorable reviews of the service on social media.

DIFFICULTIES IN COMPLYING WITH UPER:

PROFESSIONALIZATION OF PERSONNEL FOR INVESTIGATION- The group and the LGU offer no financial assistance to those who have been recommended for academic study. To finance education or specialized training, money is required.

REGLAMENTARY PERIOD- Compliance must be finished within a certain time frame. In the event that no case is brought by a specific deadline, the suspect will be freed. This would affect how the UPER is rated.

IMPACT OF THE NEXT GENERATION INVESTIGATION SOLUTION (NGIS) – E-PROJECT

The e-projects are one of the PNP NGI initiatives in which objectives include institutionalizing the crime reporting from all PNP Units reflecting the true crime situation in real time; Systematically collecting evidence; Enhancing the crime reporting system in the country; Providing a mechanized representation of investigation and detective management activity procedures and processes; Establish comprehensive, adequate and timely information on crimes; Installation of a Case Tracking System through thee-Warrant and e-Rogues Gallery System to all PNP Units; Upgrade the PNP’s investigative equipment; and Interfacing of the CIRAS with the e-Rouge Gallery System and the e-Warrant System[2].

In brief, it speeds up the job of the investigators because the database system makes it simple to obtain data and information. Additionally, in today's environment, these e-projects are more efficient, effective, and accessible tools. Since they can complete more activities with the time they save by exerting less time and effort, this is significantly more productive.

The National Police Clearance is a document that certifies, in accordance with the PNP database, that the applicant has no criminal or adverse records. Another prerequisite for work is a police clearance. The picture shows the progression of National Police Clearance application requests. The first step is to fill out an online application. The process of creating an account and updating your profile involves several steps. This includes creating an account on https://pnpclearance.ph and making an appointment there. You can also choose a mode of payment, designate the police station where you want it to be claimed, and simply show up there on the day of your appointment. Going to the police station to process and verify clearances is the next step.

THE PROCESS IN HANDLING AND MANAGING CITIZENS COMPLAINT THROUGH DESK OFFICERS BY INVESTIGATOR

HOW TO REPORT A CRIME?

1.) Report to the desk officer about the incident so he/she can determine if it's Crime or not.

2.) If the incident is a crime, the Complainant is endorsed to the Duty Investigator, and the complaint is entered into the Crime Incident Recording system.

3.) The Duty Investigator and Complainant shall review the information entered for correction and additional data before printing the Incident Record Form (IRF).

4.) The Duty Investigator and the Complainant shall sign the IRF.

5.) The Complainant must be furnished with a copy of the IRF.

INVESTIGATION SECTION

CASES WHERE RESPONDENTS ARE CIVILIANS

COMPLAINANT

✅For Murder, Homicide RA 9165 and etc.

⬇️

LOOK FOR THE DUTY INVESTIGATOR

✅Blotter

✅Interview

✅Affidavit

✅Conduct ocular investigation to crime scene

⬇️

REFERRAL

✅Government Hospital (for medical examination)

✅Prosecutors Office

✅ RTC

⬇️

CASE HANDLING

✅File criminal case

✅Follow up the case

✅Assistance from other agencies and

✅Status of the victim

WCPD CITIZEN’S CHARTER

CASES WHERE RESPONDENTS ARE CIVILIANS

COMPLAINANT

✅For Rape/Sexual Harassment RA9262, RA 7610, RA 9231, RA 9206, and etc

⬇️

DUTY INVESTIGATOR

✅Blotter

✅interview

✅Affidavit

✅Counsel

⬇️

REFERRAL

✅DSWD

✅DOLE

✅DOH/Government Hospital

✅WCPU

✅NGO’s

✅RTC

⬇️

CASE HANDLING

✅File Criminal Case

✅Follow up the status of the case

✅Assistance from other agencies

✅Status of the victim

Case Investigation Planning/ Case Build-up

Case Build-Up refers to the entire process of investigation and case preparation, including the collection and preservation of evidence, documentation, and identification of suspects to ensure the successful prosecution of the case[3]. When it comes to filing cases, they collaborate with other groups like the Intelligence unit. To prevent administrative complaints being made against the investigators, which would ultimately result in the rejection of cases, they must comply within the prescribed time frames. They must exercise caution when it comes to the specifics of the procedures because these can occasionally be used against them.

Record Management and Reporting System

Crime records are now in database systems. The PNP CIRAS is a modern central database system of crime incidents capable of generating periodic reports, crime trends, statistical analysis, crime clock, and crime map that will help commanders in making fast and sound decisions on the ground. It will allow full functionality of real-time crime incident reporting and mapping out the incidents to the online map across police stations nationwide for quick, fast, and reliable information for the decision-makers at all levels in the organization. The PNP CIRAS is an improved version of the currently operational e-Blotter System that would offer field commanders and decision makers thorough and timely crime data through improved Crime Mapping and crime clock-generating features. It is a web-based system that is used by police stations around the country[4]. Below is the flow of process:

SOP on Arrest and Booking Procedure

Protocol on Body-worn Camera

Rules on the Use of Body-Worn Cameras in the Execution of Warrants A.M. No. 21-06-08-SC

WOMEN AND CHILDREN DESK

This organization serves victims and survivors of abuse who have been subjected to economic, psychological, sexual, physical, and other types of abuse. After receiving a complaint, the WCPD officer is obliged to conduct a proper investigation, which may include, but is not limited to, obtaining the victim's or formal survivor's statement and gathering additional evidence required to file the case.

PINK BLOTTER

The police log of incidents involving women and children is known as the "Pink Blotter." Only officers in charge of the women's desk are allowed to see these cases in order to preserve their confidentiality and sensitive nature.

OBSERVANCE OF PNP POLICIES RELATED TO INVESTIGATION AND DETECTION MANAGEMENT

The Directorate for Investigation and Detective Management (DIDM) Manual, as well as the Police Operational Procedure Manual, are both carefully adhered to by the IDM Section. They are guided by these manuals, which also keep them from making mistakes or lapses in their work. This policy was also designed to direct detectives and investigators in the right direction as they carried out their jobs.

PROFESSIONALIZATION OF PERSONNEL IN POLICE INVESTIGATION AND DETECTION

Many investigators lack the necessary training to conduct inquiries. In this regard, it is important to make sure that employees who have been designated as investigators but lack formal investigation training attend seminars, educational programs, and training like the Criminal Investigation Course (CIC) and the Criminal Investigation and Detection Course (CRIDEC). These are competency courses that must be completed in order for investigators to execute their job.

RECOMMENDATION OF CREATIVE MEASURES TO SUSTAIN OR CHANGES FOR IMPROVEMENT

For investigators to effectively carry out their tasks, competency training is necessary. In light of this, it is imperative that the investigators attend training, education, and seminars. A budget or cash must also be set up for it. Another suggestion is to improve cooperation and communication among various units in order to conduct thorough investigations.

The provided outlines the organization of the Investigation and Detective Management (IDM) Section, which includes the Crimes Against Persons Desk, Crimes Against Property Desk, Fraud, Economic & Cyber Crimes Desk, Women & Children's Concerns Desk, and General Investigation Desk. Police manage the section commissioned officer, and specific units within the IDM Section are responsible for detective management, criminal records management & evidence, and pre-charge investigation. It also provides a step-by-step guide on reporting a crime and a citizen's charter for cases where respondents are civilians.

[1] “Memorandum Circular No. 2005-010” (2005). Camp Crame, Quezon City: National Headquarters, Philippine National Police.

[2] “PNP NGI INITIATIVES” (2019). Directorate for Investigation and Detective Management.

[3] INTER-AGENCY COMMITTEE ON EXTRA-LEGAL KILLINGS AND ENFORCED DISAPPEARANCE MEET TO ADOPT GUIDELINES FOR INVESTIGATION AND PROSECUTION (2013) Inter-agency committee on extra-legal killings and enforced disappearance meet to adopt guidelines for investigation and prosecution :: Department of Justice - Republic of the Philippines :: Tel: (+632) 523 8482, (+632) 523 6826. Department of Justice. Available at: https://www.doj.gov.ph/news_article.html?newsid=178 (Accessed: January 27, 2023).

[4] “Crime Information, Reporting and Analysis System (CIRAS)” (2016). DIRECTORATE FOR INVESTIGATION AND DETECTIVE MANAGEMENT.

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